Dealing with workplace challenges:
Dealing with conflict and negotiation skills
Dealing with workplace challenges requires that you deal with conflict. You also need to use negotiation skills if you want a successful career. Learn these skills with our online training course.
To be human is to experience conflict. You have different values, needs, and motivations that may conflict with each other at various times.
‘Conflict’ has always been seen as a negative emotion. However, you may find it difficult to believe but there are benefits in conflict! For instance, your conflict can be used as your creative opportunity to create change, and lead you to personal and professional growth.
Challenges are a part of your life. In order to overcome your challenges, you will need to analyse your situation and strategise your plan. In addition, you need to apply your conflict resolution skills and your communication skills. Your result will be that you negotiate a win-win outcome.
When you broaden your negotiation skills, the consequence will be that you see conversations differently. You will start to consider the perspective of all parties which will deepen your understanding of the issues to be negotiated.
You can learn how to deal with conflict and use negotiation skills with our online training course.
In this course, we apply the Principled Negotiation with a win-win focus on interests to create value. Moreover, this was developed by Harvard University that designed “to produce wise outcomes efficiently and amicably.”
Tips for gaining perspective on a conflict situation
- Respecting both yourself and the other person is the basis for negotiation. Furthermore, through respect, you are able to focus on your issue that is being negotiated. Likewise, not putting yourself or the other person down is key.
- Keep an open mind to what the other person is saying. It will broaden your perspective regarding your conflict and your part in it.
- Aim to view your conflict from ‘the balcony’. In other words, to attain a higher-level perspective, and to recognise the impact of your conflict on all people.
- Respect your differences in perspectives as a way to understand the other person to build rapport. Not to mention, apply the principle: ‘Be hard on the problem and soft on the person.’
- Step outside your comfort zone and into your learning zone!
Your task is to discover new ways of thinking and responding to conflict situations and relationships. It will take time, energy and motivation, yet the results are well worth the process. You have the power within you to turn conflict into a process of creativity, innovation and positive experience.
You have periods in your life that fluctuate between good times, difficulties and challenges. The good times are great, you feel positive and are energised. The difficulties can make you feel vulnerable and question yourself. It is during these times, that you need to seek to cope to find our inner strength and life’s learning
To feel positive is a perspective to a situation and is a choice. In the article, we explore the 10 tips to feel positive
Read more… Ten Tips to Feeling Positive
Mentoring and development: Dealing with workplace challenges - Conflict
$ 300 PLUS GST
(Dealing with conflict constructively, negotiation skills and forgiveness)